customercare@ellevolve.com

• SHIPPING >

ElleVolve offers complimentary delivery on all orders.

DELIVERY TIME FRAME >
Express Shipping within Canada has a delivery time frame of 1-3 business days from the date of dispatch.
Express Shipping International has a delivery time frame of 4-8 business days from the date of dispatch.
ElleVolve is not liable for shipping delays that may incur via a postage third party. In the case that an unforeseen postage delay occurs, the ElleVolve team will help to resolve the issue immediately with the customer and postage partner. ElleVolve is not liable for any lost or stolen parcel.
DUTIES AND TAXES >
Taxes are calculated at checkout only for customers within Canada, but they are not calculated for international sales. All orders are shipped on a Delivery Duty Unpaid basis.
International parcels may be subject to local duties and taxes. It is the responsibility of the receiver to pay for this charge.

• RETURNS >

ElleVolve offers complimentary delivery on all orders.

All returns must be processed via the
Return Portal and exchanges via the Exchange Portal.

• SIZING >

Measurements (cm)

Sizes 34 36 38 40
Chest (cm) 82 86 90 94
Waist (cm) 62 66 70 74
Hips (cm) 92 96 100 104

Measurements (inch)

Sizes 34 36 38 40
Chest (inch) 32 34 35 37
Waist (inch) 24 26 28 29
Hips (inch) 36 38 39 41

Clothing

XS-S S-M M-L
French 36 38 40
Italian 40 42 44
UK 8 10 12
US 2-4 4-6 8

• FAQ's >

CURRENCY >
All orders are processed in CAD.
TAX & IMPORT DUTIES >
Taxes are calculated at checkout only for customers within Canada, but they are not calculated for international sales. All orders are shipped on a Delivery Duty Unpaid basis.
International parcels may be subject to local duties and taxes. It is the responsibility of the receiver to pay for this charge.
PAYMENT >
The ElleVolve website payment system are secure, protected and convenient. ElleVolve accepts; Visa, Mastercard, Stripe, and Paypal.
SHIPPING >
All parcels are sent by our trusted postage partners; Canada Post and UPS.
ElleVolve offers complimentary delivery on all orders.
Express Shipping within Canada has a delivery time frame of 1-3 business days from the date of dispatch.
Express Shipping International has a delivery time frame of 4-8 business days from the date of dispatch.
ElleVolve is not liable for shipping delays that may incur via a postage third party. In the case that an unforeseen postage delay occurs, the ElleVolve team will help to resolve the issue immediately with the customer and postage partner. ElleVolve is not liable for any lost or stolen parcel.
RETURNS >
Complimentary returns within 30 days of purchase. All returns must be processed via the Return Portal and exchanges via the Exchange Portal.